Contact Us
Get in Touch
We're here to help you with any questions, concerns, or feedback about Smart MCQ Converter. Whether you need technical support, have a feature request, or want to discuss custom format requirements, we'd love to hear from you.
Contact Information
Email Support
For general inquiries, technical support, and custom format requests
pdfmocktests@gmail.comWe typically respond within 24 hours during business days
Location
Bangalore, Karnataka
India
We serve customers globally through our online platform
What We Can Help You With
🛠️Technical Support
- • File conversion issues
- • Upload or download problems
- • Account access issues
- • Bug reports
💳Payment & Billing
- • Payment confirmation
- • Invoice requests
- • Account upgrade issues
- • Billing inquiries
✨Feature Requests
- • Custom format requirements
- • New feature suggestions
- • LMS integration requests
- • Format improvements
📚General Inquiries
- • How to use the service
- • Format guidelines
- • Pricing information
- • Partnership opportunities
Custom Format Requests
Need a specific MCQ format that's not currently supported? We offer custom format development based on your requirements. Whether it's for a specific LMS platform, a unique question structure, or specialized formatting needs, our team can create a custom converter for you.
Email us at pdfmocktests@gmail.com with your format specifications, and we'll get back to you with a solution!
Response Time
We strive to respond to all inquiries within 24 hours during business days (Monday to Friday). For urgent technical issues affecting your paid account, we prioritize responses and aim to provide initial feedback within 12 hours.
Before You Contact Us
To help us assist you more efficiently, please check these resources first:
- Review the format guide on our homepage for supported file formats
- Check our FAQ section for common questions
- Try clearing your browser cache and cookies
- Ensure your file meets the format requirements
Business Hours
Our support team operates during Indian Standard Time (IST) business hours. However, since Smart MCQ Converter is a cloud-based service, you can use the platform 24/7 from anywhere in the world.
Stay Connected
We're constantly improving Smart MCQ Converter based on user feedback. Your suggestions and feature requests help us make the platform better for everyone. Don't hesitate to reach out with ideas or feedback!
Last updated: January 4, 2026